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Huge thank you to Grayson Termite for making a very stressful first-time home buying experience so much easier. When you’re buying your first house, especially an older neglected property, it’s hard not to feel overwhelmed and honestly a little suspicious that everyone is trying to upsell you or take advantage of the situation. Mike from Grayson immediately gave us peace of mind. He was kind, honest, professional, and incredibly knowledgeable. What really stood out was his honesty. He actually recommended that we not do termite treatment because it wasn’t necessary. He pointed out that what I thought was termite damage was actually wood rot caused by malfunctioning gutters. That level of integrity is rare and instantly earned our trust. He answered all of our questions thoroughly and took the time to educate us instead of trying to scare us into expensive unnecessary work. As first-time homeowners, that meant a lot. Once everything was completed, we genuinely felt relieved and much more comfortable moving into the house. He quoted us a very fair and reasonable price for remediation and pest work, which included cleaning and disinfecting an affected area, repairing screens, setting traps, and multiple follow-up visits. They even gave us a slight discount for using them after the inspection. Nick Grayson, the owner, and Domingo came out on a Saturday to help clean and prep the property because our movers were arriving Monday. That alone says a lot about the company. Nick mentioned he’s been doing this for over 20 years and it absolutely shows — no BS, no scare tactics, no upselling, just fast, honest, high-quality work. I joked that he must really hate pests at this point and Domingo happily replied that he’s been exterminating for over 30 years. They arrived on time, ready to work, and got everything done quickly while still being extremely thorough. They also treated our home and property with a lot of respect during cleanup, which we really appreciated. Since they treated the property, we genuinely haven’t seen a single insect. The treatment was also pet safe, which was really important to us — we only had to leave the house for about an hour or two. They also have a dedicated office person coordinating scheduling and relaying information, which made communication smooth and easy throughout the process. That said, these guys are clearly in high demand and now I understand why. Give yourself at least a couple days if you want to book them because truly honest companies that do quality work at fair prices are hard to find. If you’re a first-time homeowner and can get on their schedule, you can absolutely feel safe trusting them with your inspection and treatment needs. Grayson is worth every penny and I would absolutely give them 5 stars without hesitation.
The communication at Grayson is just awful. There were at least four times when they told us they were coming to spray the house. We had to lock up the dogs for the day for them to come by and in the end they did not show up and did not let us know. Had to reschedule for another day to once again lock the dogs inside because of their lack of communication. Had to cancel my service and am now looking for another company.
I am a Real Estate Agent & my clients have hired Grayson Termite for many years. All of my clients have been very satisfies with their excellent work & most of all their honestly.
